About the company
Coinbase is one of the most trusted cryptocurrency exchanges today. It secures cash on FDIC-secured accounts, lets you securely connect and trade crypto via your bank account, and blocks suspicious accounts to ensure user safety
Job Summary
What You’ll Be Doing (ie. Job Duties)
📍Partnering with Consumer Product teams to improve the user journey without introducing incremental risk. 📍Building SQL dashboards and monitoring identifying rules and controls in place that are ineffective, or that have high false positives. 📍Partnering with Customer Experience and Risk Operations team to reduce the false positives on users who get severely restricted in the platform.
What We Look For In You (ie. Job Requirements)
📍Bachelor's degree or above with a background in Computer Science, Financial Science, Business Analytics, Statistics, or Product Management. 📍High proficiency (3+ years) SQL experience, preferably in Snowflake. 📍1+ year experience in fraud mitigation, trust & safety or customer experience optimization. 📍Experience partnering with cross functional teams (product, engineering, data science, operations) to develop, implement and monitor strategies to manage fraud rates.
