RESPONSIBILITIES:

📍Responsible for all aspects of successfully closing partnership deals between SpaceX and partners 📍Lead domestic and international partnerships, including leading technical, and product/pricing/business discussions and negotiations 📍Act as the primary point of contact for the assigned Original Equipment Manufacturer (OEM) Accounts and own the interface from contract signature onwards (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue) with emphasis on: 📍Delivering impeccable customer service, including efficient acknowledgement and resolution of issues 📍Building relationships to identify requirements and managing expectations 📍Collecting, communicating, and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow business and value of accounts 📍Ownership of forecast and revenue growth within assigned accounts and vertical 📍As an extreme owner of assigned accounts, identify and successfully communicate readiness levels, requirements, schedules, and risks to realize forecasted revenue on or ahead of schedule 📍Collaborate with cross-functional groups (engineering, regulatory, business, etc.) 📍Assist with development of commercial, marketing, and business terms and materials, while staying up to date with internal technology, regulatory, and business teams

BASIC QUALIFICATIONS:

📍Bachelor's degree in a business or technical field (engineering, physics, math, computer science, or information technology); OR high school diploma/equivalency and 7+ years of professional experience in a partnership, business development, sales engineering, or account management in lieu of a degree 📍5 + years of experience in a customer facing role supporting engineering projects

PREFERRED SKILLS AND EXPERIENCE:

📍Significant knowledge and experience working in OEM sales channels supporting and integrating complex products into their platforms or product lines (aviation, automotive, maritime, agriculture, etc.) 📍Ability to manage execution of significant or complex contracts including initial onboarding, renegotiation of terms, schedules and the on-going relationship 📍Demonstrated experience in researching, writing and responding to Requests for Proposals (RFPs) 📍Experience working with the FAA or other aerospace or industry regulatory bodies to implement complex technical projects or solutions 📍Experience managing multiple complex projects and delivering under tight deadlines and resource constraints 📍Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features 📍Track record of demonstrating sound business judgement, evaluating alternatives, and making recommendations that were adopted and ultimately successful 📍Significant technical knowledge of Starlink or telecommunications in at least one key area: satellites, ground network, user terminals, or related technology 📍Experience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills 📍Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels