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PayPal
Global Technical Support Intern
at PayPal
about 1 month ago | 137 views | 2 applications

Global Technical Support Intern

Full-time
Ireland

About the company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com ,  https://about.pypl.com and  https://investor.pypl.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Job Summary

Your day to day

📍Conducts test scenarios with code, software devices and endpoints. 📍Work directly with external developers on merchant integration issues and to assist provide technical support, consulting and best practices. 📍Identifies irregularities in functionality and unexpected behaviors with PayPal products and services. 📍Ability to diagnose and identify issues with API’s, Code, Services, and Network connectivity. 📍Supports software involved with merchant payment processing. 📍Supports onboarding of merchants with a payment processing solution. 📍Team Projects

You will bring:

📍This opportunity is ideal for a current student pursuing an undergraduate degree in IT or a related field. 📍Love and understanding of technology, whether it be hardware, software, or other emerging technologies. 📍Should feel brave leaping into the unknown and always be able to ask why. (Curious, motivated, self-serving, ability to take risks in a supportive / safe environment). 📍Be comfortable with change - agility is key! (Be comfortable with supporting evolving product suite) 📍Collaborate with internal and external partners toward problem solving 📍Technical trusted advisor for our merchants 📍Spends less time worrying about the problem and more time focusing on how to solve it 📍Good communicator both written and verbal 📍Experience in a role that puts you in direct contact with customers or clients. 📍Possess patience and a desire to be a Customer Champion, (Customer empathy and advocacy) 📍Fluency in English

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