About the company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com ,  https://about.pypl.com and  https://investor.pypl.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Job Summary
Minimum Qualifications
📍Bachelors or Master’s degree in a relevant field (e.g. marketing/ psychology/ sociology economics or related field). MBA/MS is a plus 📍12+ years of experience conducting Market Research or UX research with measurable business impact. 📍5+ years managing high performing research teams. 📍Exceptional research design skills across methodologies (e.g. ethnography, focus groups, MaxDiff, conjoint, concept testing etc.) 📍Strong history of hiring, growing, and retaining top talent. 📍Demonstrated success in translating research into actionable strategies and measurable business outcomes. 📍Exceptional communication and storytelling skills to influence stakeholders at all levels.
Preferred Qualifications
đź“ŤAdvanced degree (PhD) in a relevant field. đź“ŤExperience with financial services, payments, subscriptions or consumer-facing products. đź“ŤStrong project management skills in fast-paced, dynamic environments. đź“ŤExpertise in integrating customer insights into product and business strategies.
