About the company
Kraken, the trusted and secure digital asset exchange, is on a mission to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Our 2,350+ Krakenites are a world-class team ranging from the crypto-curious to industry experts, united by our desire to discover and unlock the potential of crypto and blockchain technology. As a fully remote company, we already have Krakenites in 70+ countries (speaking 50+ languages). We're one of the most diverse organizations on the planet and this remains key to our values. We continue to lead the industry with new product advancements like Kraken NFT, on- and off-chain staking and instant bitcoin transfers via the Lightning Network.
Job Summary
The opportunity
šPerforms highly skilled preventative and corrective on-site maintenance to critical exchange infrastructure šPerforms highly skilled installations on complex server and networking infrastructure šProvides hands-on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits, etc.) šResponsible for Asset and Inventory management šResponsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation šResponse for bootstrapping physical infrastructure via out-of-band management networks šAssist with basic networking configuration for setting up out-of-band device access šMonitor and maintain all physical infrastructure (network, security, and compute), remote office locations, and respond to critical network problems to maximise service uptime šAssume on-call responsibilities and duties per the schedule šTravel as needed to support physical data centre and office locations šWifi access points, Internet circuits, firewalls
Skills you should HODL
š3 + years experience of data centre operations in a highly security focused environment š3 + years experience working in a large-scale data centre environment šExperience with power, cooling and airflow management of physical devices šBasic knowledge of IP addressing and an understanding of subnets and gateway configuration for out-of-band device management šExcellent communication skills: demonstrated ability to explain complex technical issues to both technical and non-technical audiences šExcellent analytical and problem-solving skills
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