About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What you will do:
šOKX creative campaign production and delivery
šThe Creative Resource Manager is responsible for managing creative resource and work flow of creative projects from start to finish, including briefing stage, workflow and resource management, freelance contracts, stakeholder management, meetings, communication with in-house and external partners.
šBe the first point of contact for incoming briefs and manage all new brief assignments šEfficiently manage in-house and freelance resources on a day-to-day basis šUnderstand, plan and manage the project scope and delivery of all projects coming into brand creative studio šBuild and manage stakeholder relations with a variety of teams including brand marketing, social, global events and partnerships, growth, product marketing, central functions, local marketing etc. šEnsure that the team delivers best-in-class creative work that reflects the OKX brand > šMaintain a variety of brand content management systems that store brand assets, creative files and design resources šWork with the Creative Operations Manager and Design Manager to manage resource, timelines and prioritize workload šSupport Creative Operations Manager and Creative Director in development and implementation of studio and design workflows and best practices šContribute to the development of the creative operations strategy for OKX Brand Creative, covering a variety of different workstreams in the studio šContinuously identify opportunities for improvement in the processes and workflows of the brand creative team šComplete monthly reporting showcasing studio and team performance; identify and suggest ways of proactively addressing trends šBe the brand ambassador of OKX brand and the creative team both within and outside of OKX šTo help ensure that the team and business strategy is clearly documented and communicated to the brand creative and creative services team šOperations & finance
šWorking with the Creative Operations Manager, Creative Director, Creative Managers and wider Global Brand, Marketing, PR, Social, Lifecycle, Growth, Content and Comms team to define and execute creative resource and workflow processes, ensuring that they are efficient and integrated šWorking closely with Comms and Marketing partners, ensuring a consistent and optimized approach to all activity. Including, but not limited to, working closely with the šSocial Media, Brand and Marketing, PR, Local Markets, Community, Content, Comms, Copy, Digital Media and Product Design teams. šMaintain a content management system to manage project work, access, usage rights of imagery, videos and content šGenerating accurate reports and status notifications šHelp to produce scope of work to plan resource and budget šTo support the development of ābest in classā playbooks for the creative operational and resource management workflow šTeam and Relationship Management
šTo manage on a day-to-day basis the in-house and freelance resources, timings and workflows. šBuild and manage strong relationships with external suppliers šEnsure that appropriate freelance resources are available when required. šManage timings and motivate creative team members to enhance a smooth, productive creative workflow šMaintain and develop strong relationships with the Social Media, Product Design, Brand Team, Events Team, Email, Marketing team, Content teams and other business functions to help facilitate the OKX vision. šTo develop the teamās creative resource management knowledge and skills, to ensure the team is operating at an optimal level
What we look for in you:
šExperienced Creative Resource professional with relevant qualifications šMinimum of 4 years experience in managing a team of creatives, videographers, animators, photographers, content creators. šExperience with negotiating contract agreements with freelance creatives and third party agencies šExperience working within a creative team for a high volume online business, delivering high quality creative assets. šPuts the brand and customer at the heart of the creative resource management process. šAbility to control and manage budgets and tight deadlines to ensure the timely delivery of daily, seasonal and project works. šEstablishment of best practice processes - review, evaluation and definition. šExperience of the end-to-end process from brief, concept, design, production anddevelopment šContent Management experience šA passion and understanding of branding and brand creative šGreat team player with strong interpersonal skills and emotional intelligence. Numerate. šExperience in managing third party agencies to deliver results. šSolid project and resource management skills with a positive influential personality. šExperience of working with task management tools: Microsoft Word, Excel, Trello, Slack, Google Docs etc