About the company
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldnāt work together. To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, weāve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes ā large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. Weāre building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Summary
You Will:
šLead a team of creatives as player/coach by providing creative direction and mentorship to your team while taking the lead on high-priority projects. šOversee creative work across channels from strategy to execution to ensure it is strategically on-brief and raises the creative bar. šConsult with Product Managers, Product Designers, and Design and UX Researchers to sharpen strategies and refine the work. šLearn how our products work and how sellers use them by diving deep into research and using our products first-hand. šPartner frequently with project managers to help prioritize the teamās work, manage timelines, and ensure expectations are met with partners. šPresent work to partners and senior leadership in a clear, compelling, and effective way. šProvide clear feedback and direction to level up the quality and effectiveness of the work being delivered šYou will report to the Group Creative Director who supports you, your team, and other creative teams within our org.
Qualifications
You Have: š10+ years experience in a creative role including 3 or more years leading a creative team ā preferably within tech and/or consumer products. šExperience in in-house digital creative teams; ideally you have a mix of agency and in-house experience šA portfolio of work that demonstrates a strong sensibility for both copy and design šA business-first mindset about creative work and expertise aligning creativity to strategy. šBest-in-class presentation skills. You can own a room, lead discussions strategically, and know how to build trust within large organizations. šExperience recruiting, motivating, and managing creative teams šExpertise with Figma, designing for the web, user testing, and working within digital production workflows šA healthy mentality about work-life balance and value prioritization, process, and efficiency as a means to achieve it.
