What you’ll be doing (ie. job duties):

📍Responsibility for executing strategic plans and meeting operational and business goals, with a focus on AML or Financial Crime Compliance knowledge experience. 📍Has a background in quantitative decision-making, driving business/operations metrics, and overseeing control systems to prevent or deal with violations of legal guidelines and internal policies. 📍High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision in a fast-paced environment, while evaluating the efficiency of controls and continuously improving them. 📍Strong analytical, mediation, and problem resolution skills, revising procedures, reports, etc. periodically to identify hidden risks or non-conformity issues. 📍Demonstrated leadership with efficient execution, supporting a culture of ownership, continuous learning with positive energy, and effectively leveraging the team to solicit ideas and understand problems and challenges. 📍Establishes objectives and metrics for quality, productivity, and customer experience, executing specific people programs on coaching and development and team engagement. 📍Focus on growth opportunities throughout the organization, including development of managers and leads and learning opportunities across multiple subject areas. 📍Thoughtfully delegate tactical responsibilities and set clear performance expectations across the organization, driving continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives, including overseeing control systems and leveraging technology and automation. 📍Responsible for monitoring audits, internal audits, 2nd LOD reviews, and executive escalations, while representing the Team to drive efficiencies and process improvements company-wide.

What we look for in you (ie. job requirements):

📍Motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base. 📍Minimum of 10+ years of financial services, technology, or customer support, with a focus on delivering differentiated support strategies, 📍AML or Financial Crime Compliance knowledge experience, and overseeing control systems. 📍Minimum of 6+ years of direct management experience, understanding of banking regulations, payment processes, compliance, consumer, and/or institutional operations. 📍Proven experience as a compliance manager with in-depth knowledge of the industry’s standards, regulations, and best practices, including revising procedures and reports periodically.