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OKX
Community Manager Netherlands
atĀ OKX
about 1 year ago | 1305 views | Be the first one to apply

Community Manager Netherlands

Full-time
Netherlands
Per year
$36,000 To $90,000

About the company

About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.

Job Summary

What Youā€™ll Be Doing:

šŸ“Responsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us! šŸ“Manage OKX Netherlands community operations. šŸ“Grow the local online and offline OKX Netherlands community by building a new user conversion strategy. šŸ“Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement. šŸ“Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems. šŸ“Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence. šŸ“Organize online events, assist in offline meet-ups, and conduct product and service surveys. šŸ“Provide user feedback and market insights. šŸ“Suggesting new ways to promote company offerings to the community and to reach measurable value. šŸ“Support KOL leads sourcing. šŸ“Support OKX products' educational content creation.

What We Look For In You

šŸ“Minimum of 2 years of professional experience in customer support šŸ“Previous experience with key social media channels (Twitter, Telegram, Discord) šŸ“Exceptional communication skills and strong interpersonal skills. šŸ“Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures šŸ“Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible šŸ“Native or advanced level in Dutch and English.

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