About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
Top responsibilities:
šManage OKX community daily operations. šAssist in providing written content for OKX. šModerate the local OKX forums, social platforms, and chat groups and interact with the community to increase positive engagement. šExplore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence. šHost online and offline any experience between OKX and users. šOrganizing online events, assisting in offline meet-ups, and conducting product and service surveys. šManage OKX novice group operation and build the pertinent new user conversion strategy. šKOL leads sourcing and onboarding. šHelp with translations and proofread content related to OKX. šUsing social media to engage consumers, respond to questions or complaints, and promote company initiatives. šCollaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems. šSuggesting new ways to promote company offerings and to reach measurable value. šSupport OKX educational local content publishing. šProvide user feedback and market insights.
Youād be a great fit if you have the following skills:
šMinimum of 3 years experience in community management and campaign planning šExperience and knowledge of Crypto/Web3 industry šPresentation skills - Experience hosting streams/live broadcasts šBilingual in Spanish and English šA strong collaborator. Experience partnering with marketing teams