About the company
About Chainlink Labs Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizationsāfrom global enterprises to projects at the forefront of the blockchain economyāto deliver definitive truth via secure, reliable data. Chainlink Labs is an Equal Opportunity Employer. LI-Remote Chainlink Labs focuses on SaaS, Open Source, Software, and Blockchains. Their company has offices in New York City and San Francisco. They have a mid-size team that's between 51-200 employees. You can view their website at https://chainlinklabs.com/ or find them on LinkedIn. When applying, mention the word CANDYSHOP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human RODMuOC4xNTIuNzEM
Job Summary
Your Impact
šBuild and execute the community strategy, roadmap, and success metrics. šWork with the Content and Product teams to develop, manage, and execute community initiatives and content strategy. Manage and execute that strategy. šWork cross-functionally on community initiatives focusing on growth and engagement for developers and enthusiasts..Constantly gather feedback from the community and bring those insights to the appropriate internal teams. šIdentify opportunities to surprise, delight, and show our community members how much we appreciate them. šHelp plan and run community events throughout the year. šMeasure, analyze, update, and track community data, providing timely, regular reporting throughout the company. šManage all internal and external community documentation. šCreate community onboarding and offboarding processes. šEscalate and flag issues as needed to keep the community a trusted space
Requirements
š4+ years in Community Management with experience scaling Community Programs. šTrack record of managing and hiring a team of exceptional individual contributors into the community program. šA strong communicator and writer. Being successful in this role will require you to excel at both internal and external communication. šPassion about being a community advocate. You understand why community is such an essential component to the Chainlink Network. šSolid understanding of cross-departmental functions, including Marketing, Technology, and Product. šExpertise working with various online community platforms and tools. šExperience working in a fast-paced startup-like environment šFantastic interpersonal skills is a great listener and is extraordinarily empathetic. šIndustry knowledge (Blockchains, DeFi, trends, use cases) is a plus.