About the company
Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada’s fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.
Job Summary
What you’ll be doing
📍Documentation & presentations: You’ll regularly produce internal documentation and external-facing materials, translating complex ideas into concise, structured content 📍Process optimization & automation: Evaluate existing workflows and lead process improvements to increase efficiency, reduce costs, and remove bottlenecks 📍Systems & training: Implement or optimize systems, tools, and processes that enhance operational capabilities. You’ll also train and support teams on best practices, fostering a culture of operational excellence. 📍Market research & data analysis: Investigate market trends, competitive landscapes, and potential growth opportunities while analyzing internal key metrics 📍Special projects: Lead ad-hoc initiatives and act as the “Swiss Army knife” for tackling high-priority challenges, from firefighting to strategic problem-solving
Who we’re looking for
📍2 to 4 years of experience in a relevant field (consulting, banking, operations at a start-up, etc.) 📍Exceptional written & verbal communication: You excel at crafting narratives and creating compelling slide decks, documentation, and proposals. You can clarify complex ideas in a structured way for diverse audiences—from executives to investors 📍Analytical mindset: You love using data to glean insights and inform decisions. Whether through Google Sheets, SQL, or BI tools, you feel at home crunching numbers 📍Technical background: Understanding of APIs, scripting, or tools to automate processes (code-based, no-code / low-code) 📍Proficiency with AI: Familiarity with AI/ML tools and frameworks and an understanding of how to leverage AI solutions to automate processes or derive additional insights 📍Problem solver: You approach questions and challenges with structured thinking and creativity, always proposing actionable solutions
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