About the company
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Job Summary
Responsibilities:
📍 Monitor business applications’ health using a variety of technologies.
đź“ŤBecome an application expert and support business issues and bugs around it
đź“ŤBuild Kibana (ELK) base dashboards and SQL-based reports.
đź“ŤAnalyze system malfunctions in real-time using multiple analyzing and Big data tools.
đź“ŤProduce Root Cause Analysis post incidents and manage the process of proper fixes and future mitigation.
đź“ŤManage real-time incidents, communicate with IT operators, Business users, and management, act as a focal point and lead the incident to proper resolution in the most responsible manner.
📍Develop methods with IT and business units to support the information system’s stability.
đź“ŤContribute to the daily operations of the BI team
Requirements :
📍Analyst - Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with accuracy. 📍Strong problem-solving skills and attention to details 📍SQL - mandatory. Firm knowledge in SQL coding. 📍Kibana – knowledge in Kibana analysis, create reports/dashboards – advantage 📍Data-driven person with a strong interest in growing within the data field 📍Resilient – be able to sustain critical incidents. 📍Possess excellent organizational and interpersonal communication skills. 📍Working in a Production environment – a strong advantage 📍B.Sc. in Industrial Engineering/math/information system or other quantitative fields