About the company
Serotonin is the leading breakthrough marketing and communications partner for digital asset companies, working with the top businesses and entrepreneurs in the industry on brand positioning, media relations, content, growth marketing, and go-to-market strategy. We bring together a deep expertise in financial services, digital assets, and decentralizing technologies to help innovators tackle some of the biggest challenges facing business and society by building the next generation of products, services, and experiences.
Job Summary
Responsibilities
📍Execute analysis and visualization of large datasets to identify trends, patterns, and actionable insights 📍Work with your team lead to build and maintain predictive models to forecast business performance and trends 📍Create and maintain comprehensive dashboards that track client KPIs across multiple channels (PR, paid media, social, and web analytics) 📍Apply statistical techniques to analyze data and identify opportunities for optimization 📍Translate data into strategic recommendations that drive decision-making 📍Implement and optimize marketing analytics tools such as Google Analytics, Tableau, and Mixpanel 📍Prepare regular updates and reports for both technical and non-technical stakeholders 📍Support the identification of opportunities for automation and reporting process optimization 📍Collaborate with cross-functional teams to align data strategies with business objectives 📍Work closely with division lead to recommend strategic pivots based on data that may contradict current assumptions 📍Support and mentor junior team members as you grow in your role
Requirements
📍3-5+ years of experience in client services operations within marketing or consultancy environments (agency, consulting firm, strategic advisory, etc.) 📍Proven background in data analysis, data visualization, and business intelligence 📍Total proficiency in Python and SQL required, including common data science libraries (pandas, NumPy, scikit-learn, etc.) 📍Experience with R, Java, JavaScript, or Scala is a plus but not required 📍Experience maintaining and analyzing numerous disparate databases across multiple vendor and client platforms 📍Deep experience with data visualization tools like Tableau and Power BI
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