About the company
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.
Job Summary
What does a day in the life of a Payroll Specialist look like?
📍Manually input deduction and contribution changes into multiple payroll systems, ensuring accuracy and adherence to established procedures. (but 99% of the time would be spent doing the task listed in the first bullet point.) 📍Review and classify large volumes of payroll and benefits data including deduction types, taxes, and benefit contributions. 📍Contribute to process improvement initiatives by developing comprehensive, step-by-step instructions for accurately implementing deduction and contribution changes in undocumented payroll systems.
What are the required qualifications of a Payroll Specialist?
📍At least 2 years of payroll related experience 📍Experience in running/processing payroll 📍Processing US payroll and/or benefits for small to medium-sized organizations 📍Comfortable navigating ambiguous situations to resolve complex issues. 📍Experience with multiple types of payroll systems (ADP WFN, Paylocity, UKG, etc.) 📍Experience in creating reports 📍Experience processing tickets/working out of a queue, and processing large volume of requests