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Busha
IT Support Specialist
atĀ Busha
1 day ago | 17 views | 1 applications

IT Support Specialist

Full-time
Lagos, Nigeria
Per year
$110,000 To $115,000

About the company

Busha is one of Africa’s leading digital asset platforms. We are on a mission to onboard millions of Africans into the crypto economy, and we are building software and services that will enable our users to experience the blockchain-enabled future of finance. Our customers are at the center of everything we do, and we are obsessed with creating a pleasant experience throughout their entire crypto journey. We are looking for team members who are excited about the crypto opportunity and would like a seat on the rocket ship.

Job Summary

Responsibilities:

šŸ“provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or set up systems or resolve issues šŸ“Maintains, analyses, troubleshoots, and repairs computers systems, hardware and peripherals. šŸ“Set up new user accounts, email, system access, and resolve login/password issues. šŸ“Diagnose and resolve system, application, or network problems to minimize downtime. šŸ“Support the deployment and operation of automated data processing and telecommunication systems. šŸ“Install updates, security patches, and software upgrades as needed. šŸ“Provide system-level support across Windows, MacOs & Linux based systems and related infrastructure. šŸ“Assist with day-to-day system administration tasks and routine maintenance procedures. šŸ“Maintain software licenses, asset inventory, and ensure systems are compliant with internal standards. šŸ“Offer training and guidance to new employees on IT systems. šŸ“Collaborate with other departments to ensure smooth IT support across the company.

The ideal candidate must have;

šŸ“Minimum of a bachelor’s degree or equivalent in computer science. Relevant professional certification from a recognized body e.g., CompTIA A+, Microsoft Certified IT Professional) šŸ“Skills in maintaining and troubleshooting computer hardware, including personal computers, peripherals and data communication. šŸ“Ability to diagnose and resolve problems with personal computers, network connections, printers, and telephone equipment. šŸ“Strong verbal and written communication skills with the ability to explain technical issues clearly. šŸ“Experience with Windows, MacOs , Linux environments as well as IT asset management.

If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.

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