About the company
Busha is one of Africaās leading digital asset platforms. We are on a mission to onboard millions of Africans into the crypto economy, and we are building software and services that will enable our users to experience the blockchain-enabled future of finance. Our customers are at the center of everything we do, and we are obsessed with creating a pleasant experience throughout their entire crypto journey. We are looking for team members who are excited about the crypto opportunity and would like a seat on the rocket ship.
Job Summary
Responsibilities:
šprovide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or set up systems or resolve issues šMaintains, analyses, troubleshoots, and repairs computers systems, hardware and peripherals. šSet up new user accounts, email, system access, and resolve login/password issues. šDiagnose and resolve system, application, or network problems to minimize downtime. šSupport the deployment and operation of automated data processing and telecommunication systems. šInstall updates, security patches, and software upgrades as needed. šProvide system-level support across Windows, MacOs & Linux based systems and related infrastructure. šAssist with day-to-day system administration tasks and routine maintenance procedures. šMaintain software licenses, asset inventory, and ensure systems are compliant with internal standards. šOffer training and guidance to new employees on IT systems. šCollaborate with other departments to ensure smooth IT support across the company.
The ideal candidate must have;
šMinimum of a bachelorās degree or equivalent in computer science. Relevant professional certification from a recognized body e.g., CompTIA A+, Microsoft Certified IT Professional) šSkills in maintaining and troubleshooting computer hardware, including personal computers, peripherals and data communication. šAbility to diagnose and resolve problems with personal computers, network connections, printers, and telephone equipment. šStrong verbal and written communication skills with the ability to explain technical issues clearly. šExperience with Windows, MacOs , Linux environments as well as IT asset management.
If this role isnāt the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.
